Webinar Replays – TechServe Alliance | IT & Engineering Staffing Resources

AI in Action: A Member Showcase of Real-World Tools & Use Cases – September

Luke Rohrbaugh — Thu, 25 Sep 2025 17:50:39 +0000

Each featured tool will be presented in a 10 minute live demo, followed by 5 minutes of audience Q&A—giving you actionable insights in real time. Each presenter will walk through a specific use case—what tool they chose, how they implemented it, and the results so far: SourceWhale; Tom Dunham, Market Director, Alliance of Professionals & Consultants, […]

To access this content, you must purchase Staffing Firm Membership or Supplier Program Fees.

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Future-Proofing Compliance: AI, Contracts and Employee Handbooks

Luke Rohrbaugh — Tue, 23 Sep 2025 17:39:56 +0000

As staffing companies navigate rapid changes in technology, regulation, and workplace expectations, compliance risks are evolving faster than ever.

This session will explore how emerging tools like artificial intelligence are reshaping compliance obligations, what to watch for when drafting and negotiating staffing contracts, and how to update employee handbooks to reflect today’s legal and cultural landscape.

Viewers will gain practical strategies to proactively identify risks, implement policies, and ensure their organizations remain agile, compliant, and future-ready

For a copy of the presentation, click here.

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From Data to Dollars: Turning Benchmarking Insights into Higher Profits

Luke Rohrbaugh — Tue, 16 Sep 2025 18:06:43 +0000

Profitability doesn’t happen by accident—it’s driven by informed decisions and proven strategies. In this session, we’ll dive into TechServe Alliance’s latest benchmarking reports to uncover the metrics that matter most for maximizing your bottom line. Rick Carlson will break down the numbers—highlighting key performance indicators, trends, and benchmarks that separate high-performing firms from the rest. […]

To access this content, you must purchase Staffing Firm Membership or Supplier Program Fees.

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Rethink the Resume: How Staffing Firms Can Win with Skills-First Hiring & Inclusive Talent Pipelines

Luke Rohrbaugh — Tue, 26 Aug 2025 17:45:59 +0000

Date: Tuesday, August 26th, 2025

Time: 12:30 PM – 1:30 PM ET

Speakers:

Katie Breault, Chief Delivery Officer, YUPRO Placement
Eric Westphal, Chief Operating Officer, Year Up United
Ainsley Castro, National Director, Strategic Partnerships, YUPRO Placement
James Rowbotham, Senior Director, PrideOne
Martin Thurmann, Service Delivery Leader, Milestone Technologies

This webinar is about rethinking the way we source and place talent. Traditional hiring models—relying heavily on resumes, degrees, and past job titles—are no longer enough to meet today’s talent demands. In a market where roles are going unfilled and the pressure to deliver fast, high-quality placements is greater than ever, staffing firms need a new approach.

That’s where skills-first hiring comes in. It focuses on what candidates can do—not just where they’ve worked or what credentials they hold. This shift enables staffing firms to tap into overlooked, job-ready talent that can perform on day one.

In this session, we’ll break down how skills-first hiring leads to better results: faster time-to-fill, stronger performance, and greater retention. You’ll hear how top staffing firms are expanding their pipelines and solving client challenges by partnering with YUPRO Placement and accessing pre-vetted talent from workforce training programs, like Year Up United.

We’ll also share real-world success stories, practical partnership models, and next steps to help you start placing talent more efficiently—without lowering the bar.

For a copy of the presentation slides, click here.

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AI in Action: A Member Showcase of Real-World Tools & Use Cases – August

Luke Rohrbaugh — Thu, 14 Aug 2025 18:35:15 +0000

Each featured tool will be presented in a 10 minute live demo, followed by 5 minutes of audience Q&A—giving you actionable insights in real time. Each presenter will walk through a specific use case—what tool they chose, how they implemented it, and the results so far: Alex (Mariah Szarek, Director of Recruiting, Benchmark IT)Challenge Solved: Automating interview […]

To access this content, you must purchase Staffing Firm Membership or Supplier Program Fees.

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Launching An SOW Offering: Next Steps

Luke Rohrbaugh — Thu, 24 Jul 2025 17:53:17 +0000

In this final webinar of the series, Kip Wright and Anna Frazzetto will take you through the practical next steps to successfully launch an SOW offering. For a copy of the presentation, click here.

To access this content, you must purchase Staffing Firm Membership or Supplier Program Fees.

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AI in Action: A Member Showcase of Real-World Tools & Use Cases

Luke Rohrbaugh — Tue, 22 Jul 2025 18:23:12 +0000

Join us for a dynamic virtual showcase where TechServe members will demo the AI tools they’re using to streamline workflows, enhance recruiting and sales, improve decision-making, and drive business impact. Fast, Focused Format: Each featured tool will be presented in a 5–10 minute live demo, followed by 5 minutes of audience Q&A—giving you real insights in […]

To access this content, you must purchase Staffing Firm Membership or Supplier Program Fees.

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How to Speed, Scale, and Profit with AI & Automation via Offshore Partnerships

Luke Rohrbaugh — Tue, 15 Jul 2025 19:26:57 +0000

As artificial intelligence and automation continue to transform the staffing landscape, firms are exploring new ways to blend technology with offshore talent strategies. In this session, we’ll dive into:

The current landscape of AI and automation adoption in the staffing industry
How automation is shaping the future of work with offshore teams
Key automation tools that drive efficiency and scalability
Real-world applications and use cases from the field
How to strike the right balance between human expertise and intelligent automation
Actionable takeaways for integrating offshoring and automation to stay competitive in a rapidly evolving industry

This webinar is ideal for staffing leaders looking to future-proof their operations and maximize the potential of both people and technology.

For a copy of the presentation, click here.

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State of the Industry – June 2025

Luke Rohrbaugh — Tue, 24 Jun 2025 19:04:00 +0000

The State of the Industry webinar series provides an overview of the latest developments in the IT & Engineering Staffing and Solutions Industry. Hosted by TechServe CEO Mark Roberts and featuring veteran industry analyst and investment banker Jim Janesky, these presentations cover key industry trends, metrics and drivers. For June, Mark and Jim will share […]

To access this content, you must purchase Staffing Firm Membership or Supplier Program Fees.

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Winning Sales Strategies for a Shifting Market

Luke Rohrbaugh — Tue, 17 Jun 2025 17:59:54 +0000

In a market defined by longer sales cycles, cautious buyers, and shifting client demands, success requires more than just a strong pitch. It takes a smart, adaptable strategy—and a team built to execute it. Join us for a candid panel discussion with IT & engineering staffing sales leaders who are doing just that. – Refine […]

To access this content, you must purchase Staffing Firm Membership or Supplier Program Fees.

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A Candid Conversation on SOW: Real Insights From Those That Are Doing It

Luke Rohrbaugh — Thu, 12 Jun 2025 19:40:58 +0000

In the second part of the webinar series, we have assembled a panel of IT staffing firm leaders who have launched and managed an SOW offering. They will share their candid insights on the opportunity and what they got right and wrong as they embarked on their journey to move up the value chain.

To access this content, you must purchase Staffing Firm Membership or Supplier Program Fees.

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SOW 101 – An Overview of the Opportunities and Challenges

Luke Rohrbaugh — Thu, 22 May 2025 18:13:13 +0000

During this kick-off webinar, Kip Wright and Anna Frazzetto, two veteran IT staffing and solutions leaders, will define SOW and its many meanings, outline the opportunities, risks and challenges. For a copy of the presentation, click here.

To access this content, you must purchase Staffing Firm Membership or Supplier Program Fees.

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Beyond SEO: Be the Answer in the AI Search Era

Luke Rohrbaugh — Thu, 15 May 2025 18:01:53 +0000

AI platforms like ChatGPT have quickly become go-to tools, changing how clients and candidates search, how firms recruit, and how sales teams go to market.

In this session, TechServe members Pete Newsome of 4 Corner Resources and Brian Jameson of echogravity will share practical ideas and strategies staffing firms can use to stay ahead in an AI-powered world, including:

Optimizing your website content for AI-powered search
Using AI for sourcing and screening workflows
Leveraging AI for business development

This session is ideal for staffing firm owners, executives, marketers, recruiters, and sales leaders looking to stay visible and competitive in a rapidly evolving landscape.

For a copy of the presentation, press here.

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Beyond Resume Fraud: Understanding and Preventing Modern Candidate Deception in Technical Hiring

Luke Rohrbaugh — Tue, 22 Apr 2025 18:25:43 +0000

In today’s competitive job market, staffing firms face an increasingly sophisticated challenge: candidate deception. From basic resume fraud to advanced AI tools that can answer technical questions, the integrity of the hiring process is under constant threat.

In this educational session, we’ll explore:

1. The Evolution of Candidate Deception: Understanding how cheating has evolved from simple resume padding to sophisticated technical impersonation

2. Current State of Candidate Cheating: Overview of today’s cheating rates, common deception methods, and potential for growth due to AI

3. Real-World Impact on Staffing Firms: How undetected cheating damages client relationships, reputation, and revenue

4. Industry Best Practices: Strategies leading staffing firms are implementing to verify candidate skills authentically

We’ll share research on how technical assessment approaches are adapting to this new reality, including:

• Creating verification processes that establish genuine candidate capabilities

• Designing client-specific technical evaluations that are difficult to circumvent

• Building trust through transparent methodologies

• Implementing practical safeguards that protect both clients and candidates

If you’re experiencing candidate deception or want to maintain integrity in the age of AI in your hiring process – this is the session for you.

Click here for a copy of the presentation.

View the blog of the original webinar here.

Listen to the podcast version of this webinar here.

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Best Practices and Pitfalls to Avoid in RPO Partnerships

Luke Rohrbaugh — Tue, 01 Apr 2025 17:56:02 +0000

This presentation will outline key best practices and common pitfalls derived from extensive experience with boutique and mid-sized staffing firms worldwide. The essential strategies covered include:

A comprehensive discovery process

Detailed onboarding checklists

Transparent and ongoing communication

Strategic use of technology to enhance efficiency and streamline operations

For a copy of the presentation, view the PDF here.

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Think Like a Boss! Advancing Women in Tech Leadership

Luke Rohrbaugh — Thu, 27 Mar 2025 18:28:48 +0000

Join us for an inspiring panel discussion in celebration of Women’s History Month and International Women’s Day, as we explore the path to leadership for women in tech.

Our expert panelists will share insights on fostering diversity as a business advantage, the power of mentorship, and strategies for retaining women in tech. From navigating challenges to seizing opportunities, this conversation will empower and equip women to rise, lead, and thrive in the ever-evolving tech staffing industry. Don’t miss this chance to gain actionable advice and connect with leaders who are shaping the future.

For a copy of the presentation, view the PDF here.

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Mastering Outreach: Proven Tactics to Build Better Campaigns and Win More Business

Luke Rohrbaugh — Tue, 25 Mar 2025 17:50:20 +0000

With fewer than 20% of consultants confident in their business development process and client retention rates under pressure, agencies must rethink how they approach outreach. In this 30-minute webinar, Scott Littrell, VP of Sales at SourceWhale, will share insights from their data-driven strategies to help you tackle these challenges head-on.

Drawing on proven frameworks and real-world examples, you’ll discover:

How multi-touch, multi-channel outreach can boost meeting rates by 112%.

Tips for creating relevance-first content that grabs attention and secures engagement.

Cold-calling strategies that prioritize tone over content to build rapport and open doors.

Objection-handling techniques to turn challenges into opportunities.

Learn how to optimize your campaigns, align your team, and drive measurable outcomes to win and retain more business in 2025. Don’t miss this opportunity to gain practical, actionable strategies that work.

For a copy of the presentation, view the PDF here.

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State of the Industry – March 2025

Sona Sharma — Thu, 20 Mar 2025 15:51:16 +0000

The State of the Industry webinar series provides an overview of the latest developments in the IT & Engineering Staffing and Solutions Industry. Hosted by TechServe CEO Mark Roberts and featuring veteran industry analyst and investment banker Jim Janesky, this webinar covers key industry trends, metrics, and drivers. For a copy of the presentation, view the […]

To access this content, you must purchase Staffing Firm Membership or Supplier Program Fees.

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The Shifting H-1B Policy Landscape – Implications for IT Staffing Firms

Luke Rohrbaugh — Thu, 20 Feb 2025 21:39:24 +0000

H-1B policy has been in the spotlight. Before leaving office, the Biden Administration published a long-awaited final rule aimed at “modernizing,” improving “efficiency,” and enhancing the “integrity” of the H-1B visa program. This was swiftly followed by heated public debate among key factions within the new Trump Administration over the program’s future. With foreign nationals […]

To access this content, you must purchase Staffing Firm Membership or Supplier Program Fees.

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Your Tech Stack and Your Multiplier: How Technology Investments Impact Valuation

Luke Rohrbaugh — Thu, 06 Feb 2025 20:53:56 +0000

In this panel discussion, industry experts will explore how strategic technology investments can boost your company’s valuation or multiplier. Learn how to make informed choices, enhance operational efficiency, and mitigate risks. Through case studies and best practices, discover the tech solutions that attract buyers and drive value for your business. Join a diverse panel of experts, including software providers, expert advisors, and experienced leaders on how to make the most of your exit.

For a copy of the presentation, view the PDF here.

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Diversification Beyond IT Staffing: Success Stories and Traps for the Unwary

Luke Rohrbaugh — Tue, 21 Jan 2025 17:29:01 +0000

A Case Study Approach

Diversification can drive growth and mitigate risk, but it also introduces complexities and challenges. In this highly interactive session, two industry veterans who have successfully expanded beyond IT staffing will address the numerous considerations involved in the decision to diversify.

Using a case study approach, they will share their lessons learned on the advantages, drawbacks, and risks of entering new lines of business and new markets.

Whether you’re considering a small shift or a major investment, this session will equip you with a framework for evaluating diversification decisions while protecting your core business—with the goal of enhancing your company’s enterprise value.

For a copy of the presentation, view the PDF here.

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How Best-in-Class Staffing Firms Leverage Automation to Deliver Real Results

Luke Rohrbaugh — Thu, 16 Jan 2025 17:20:27 +0000

Meeting the high expectations of today’s tech talent while facing fierce competition for their skills requires speed, efficiency, and delivering personalized experiences.

Join us for this session and learn how hundreds of best-in-class IT and engineering staff firms are using automation to attract and engage in-demand talent. We’ll highlight how you can take advantage of this innovative technology to source qualified candidates, drive engagement throughout the talent journey, boost recruiting efficiency, and drive speed-to-hire.

You’ll learn how recruiting automation will empower you to:

Exceed your recruiting goals by engaging candidates at key stages in their journey.
Optimize key metrics like time-to-fill, candidate drop-off rate, redeployment, and NPS.
Experience results similar to leading staffing brands—we’ll share success stories featuring Sense customers.

Don’t miss this opportunity to learn how to modernize your IT and engineering staffing operations with the power of automation.

For a copy of the presentation, view the PDF here.

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Boosting ROI in IT Staffing: Essential Strategies for a Standout 2025

Luke Rohrbaugh — Tue, 10 Dec 2024 19:23:36 +0000

Discover critical strategies for driving ROI and sustaining competitive momentum in your IT Contract Staffing business. During this webinar, Barb Bruno will share must-have insights and tactics—from client engagement and recruitment best practices to team development—that will set your firm up for an impactful 2025.

Empower your sales team, recruiters, and account managers, increase fills and placements, and watch your firm reach new heights in the year ahead.

This is a must-attend webinar if you want to enjoy a record year in 2025!

For a copy of the presentation, view the PDF here.

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Your Employees LinkedIn Networks Are Your Business’s Net Worth

Luke Rohrbaugh — Tue, 05 Nov 2024 19:26:46 +0000

The often repeated Tim Sanders quote ‘your network is your net worth’ applies to businesses even more so than to individuals. Your business needs to access the network of networks your employees are building. AI and automation can help you do this.

This webinar will cover the following areas:

The Value of Employee Networks
Understanding how employees’ LinkedIn connections can drive business growth.
AI and Automation in Networking
How automation streamlines outreach and relationship management.
Accessing the Network of Networks
Encouraging employees to participate in network-sharing initiatives.
Automated Engagement Strategies
Balancing automated messages with authentic interactions.

For a copy of the presentation, view the PDF here.

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State of the Industry – October 2024

Luke Rohrbaugh — Thu, 31 Oct 2024 15:11:08 +0000

The State of the Industry quarterly webinar series provides an overview of the latest developments in the IT & Engineering Staffing and Solutions Industry. Hosted by TechServe CEO Mark Roberts and featuring veteran industry analyst and investment banker Jim Janesky, these quarterly presentations cover key industry trends, metrics, and drivers. This webinar will include the […]

To access this content, you must purchase Staffing Firm Membership or Supplier Program Fees.

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Unlocking the Tech Talent Landscape: Build Trust and Dominate AI Hiring

Luke Rohrbaugh — Thu, 17 Oct 2024 14:36:39 +0000

The tech industry is changing – again. According to our recently released Tech Sentiment Report, tech professionals are 21% more likely to be job-seeking than last year, even after a 60% increase in job losses. What does this mean for your staffing firm and daily recruiting practices? Join us for a deep dive into the latest insights into the outlook of tech professionals today and how their perceptions are shaping the talent market.

Fresh off the release of our Tech Sentiment Report, we’ll share exclusive insights into the mindset of tech professionals. In this discussion, you will discover how to leverage this knowledge to build stronger relationships with candidates and clients alike.

Key takeaways:

Understand the current perspective of the best in tech and how it will impact hiring.
Learn how to position yourself as a trusted advisor to talent well-familiar with upheaval.
It’s AI’s world and we’re all living in it. Discover strategies to overcome AI hiring challenges and stay ahead of the competition in the race for the industry’s most in-demand specialists.

For a copy of the presentation, view the PDF here.

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The Legal Minefield Facing IT & Engineering Staffing Firms in 2024 and Beyond

Luke Rohrbaugh — Thu, 26 Sep 2024 09:14:45 +0000

The staffing industry is facing an increasingly complex and fraught legal landscape. Firms that continue to operate in a “business-as-usual” fashion can find themselves vulnerable to aggressive regulatory enforcement and costly litigation. In this webinar, industry legal veteran Bill Josey, publisher of Staffing Legal News, and Consulting Attorney with TechServe360, along with TechServe Alliance CEO, […]

To access this content, you must purchase Staffing Firm Membership or Supplier Program Fees.

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Compensation Insights for IT & Engineering Staffing Firms: Trends, Benchmarks, and Best Practices

Luke Rohrbaugh — Thu, 19 Sep 2024 09:14:45 +0000

When looking at compensation plans, it’s important to keep in mind that good plans are easy to understand, incent the desired behavior(s), and are both competitive and affordable. This session will review current trends, best practices, ideas on how to model changes to measure the impact, as well as ways to track “Production over Tenure” […]

To access this content, you must purchase Staffing Firm Membership or Supplier Program Fees.

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Navigating the Shoals of Uncertainty: IT Staffing Firm Success in an Age of Disruption

Luke Rohrbaugh — Thu, 29 Aug 2024 09:14:45 +0000

Change, both predictable and unpredictable, often rising to the level of disruption, is everywhere. From economic uncertainty, political polarization at home, geopolitical tensions across the globe to disruptive technologies led by AI, it is not a business environment for the faint of heart. Against this challenging backdrop, how can IT staffing firms not only survive but thrive and stay ahead of the competition?

Join Mark Roberts, CEO of TechServe Alliance, the national association of IT & engineering staffing firms, and Andy Weiss, CMO of Ceipal, a global leader in staffing and recruiting software rooted in AI technology, for a discussion on how staffing firms can best prepare for the future amid uncertainty and technological disruption.

Roberts and Weiss will highlight recent research about key trends including the importance of scaling, operational efficiency, and what it takes to enhance profitability and increase enterprise value. They’ll also explore the impact of AI as well as offer practical advice on integrating it into operations in the near term. Don’t miss this chance to gain valuable insights and practical tips that can help your firm thrive in a rapidly changing world.

For a copy of the presentation, view the PDF here.

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How do High Profit IT & Engineering Staffing Firms Manage Their P&L? (2024)

Luke Rohrbaugh — Tue, 27 Aug 2024 09:14:16 +0000

The newly released TechServe Alliance Operating Practices and Sales & Recruiters Metrics reports show that IT staffing firms posted robust double-digit revenue growth and historic levels of profitability in 2021. What does this mean for your technology staffing company? Watch this webinar to hear Rick Carlson breakdown the key takeaways from these benchmarking reports and […]

To access this content, you must purchase Staffing Firm Membership or Supplier Program Fees.

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